Why is Digital Transformation Important? with Rukesh Patel

Now-a-days, successful companies are those whose innovative processes completely change the market they serve. Well, disruption does not happen overnight, neither does success. We live in a world of constant innovation and disruption. This rapid-fire pace of change requires businesses to adapt quickly. Organizations require faster time-to-market to satisfy consumers who want products. In our discussion with Rukesh Patel, we spoke about disruption. He says that ‘Customer’ is the key for any business, which will help drive any business. He answered many of our questions as to why it is Important for organizations to transform digitally and why will digital transformation fail.

He also said Digital transformation is not just about technology, but rather it is a Culture and Process. He emphasized on Change management and organization elements. He shared his views on Roadmap for Digital Transformation which will add value to the business. He highlighted the significance of continuous improvement as well.

Interviewee: Rukesh Patel(CTO, Edelweiss Financial Services Limited)

Rukesh Patel is a Chief Technology Officer, at Edelweiss Financial Services Limited. He helped some of the world’s largest companies transform their technologies and create cultures that embrace change and advance a shared vision. He leads, coaches and inspires teams to create elegant, easy-to-use, responsive, non-invasive systems that provide customers with fun and delightful experiences. He is very passionate about delivering functional, reliable, scalable, maintainable products that save companies money, maximize customer value and make people’s lives easier.

Interviewer: Noopur Pathak (Chief Media Editor, INNOVATION ROOTS)

Interview with Richard Hundhausen

In our July 2021 edition of interview series, we have been fortunate to briefly speak with Richard Hundhausen about DevOps as a IT skills for leaders. He also shared views on up-skilling with certification courses and where the DevOps community heading.

Let’s read;

Q1. DevOps is one of the hottest buzzwords in the industry these days. Why do you think it is much more than a buzz?

Richard: I don’t. I think DevOps is the latest attempt to solve people/cultural problems via tools.

Q2. Is continuous integration a must?

Richard: It’s not. If teams swarm/mob, they will “integrate” continuously.

Q3.Please suggest top 3 DevOps skills IT leaders need for the next normal.


Richard:

  1. How to enable/foster self-managing teams,
  2. How to enable/foster the Scrum values (commitment, courage, focus, openness, and respect),
  3. How to stop managing (in a traditional way) and start leading (by helping remove impediments, assisting in organisational change, Gemba walks, etc.).

Q4. What is your view on up-skilling with certification courses?

Richard: Learning is always important and organisations/leaders should foster a culture of learning. The need/desire for certification should be secondary to that, if at all.

Q5.What is the inspiration behind writing ‘Professional Scrum Development with Azure DevOps’?

Richard: Many teams and organistions still think that tools will solve their problems. They won’t. People solve problems. For those still thinking that the next shiny button, branching strategy, or automated test platform will help them arrive at DevOps, they are in for more of the same. My book dispels these myths while explaining how to break the cycle. (Hint: it’s about the people, not the process or tools).

Q6. Where do you think the DevOps community is heading in the next 5 years?

Richard: The community is moving at a fast pace right back to where it started, which is discouraging. It’s also why the message of Professional Scrum, as hard as it is to hear, is so important as it can be used to address the underlying impediments and conditions while introducing empiricism so that the people doing the work (not the managers or tools) can improve their own conditions.


Richard is the president of Accentient, a company that helps software teams deliver better products by understanding and leveraging Scrum and DevOps. He is a certified Professional Scrum Trainer, author of Professional Scrum Development with Microsoft Visual Studio, and co-creator of the Nexus scaled Scrum framework. As a software developer and consultant with over 30 years of experience, Richard understands that software is built and delivered by people and not by processes or tools.