Definition:
The Kano model is a theory for product development and customer satisfaction developed in the 1980s by Professor Noriaki Kano, which classifies customer preferences into five categories.
Further Reading:
Book: kanban Maturity Model by Teodora Bozheva, David J. Anderson
Definition:
Dynamic systems development method is an agile project delivery framework, initially used as a software development method. First released in 1994, DSDM originally sought to provide some discipline to the rapid application development method.
Further Reading:
Book: kanban Maturity Model by Teodora Bozheva, David J. Anderson
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