Tag: Metrics

Balanced Scorecards | Glossary

Prashant MJ Leave a comment

Definition:

Balance Scorecard provides multiple perspectives on Performance. The idea of providing a balanced view into an organization led by Robert Kaplan and David Norton who created Balanced Scorecard. Their idea is that to fully understand the performance of the business, necessary to look beyond the income statement and balance sheet.

Business should be looked from four perspectives: financial, customer, business processes and learning and growth which make up the balance sheet. Balanced scorecard takes the focus off strictly becoming agile and places it on achieving whatever goals have led the organisation to try to become agile.

Further Reading:

Book:SUCCEEDING WITH AGILE Software Development Using Scrum by Mike Cohn

 

Happiness Metric | Glossary

Prashant MJ Leave a comment

Definition:

The Retrospective meeting is the “Check” part of Plan-Do-Check-Act cycle where key is getting to that “Act” step, that kaizen which will actually change the process and make it things better the next time. It’s not good enough to share how you feel, you need to be able to act. The best way is to capture all this with what is called “Happiness Matric” which is a very effective way of getting at what the kaizen should be, and also which kaizen will make the people the happiest.

Each person on the team answers few questions on a scale of 1 to 5, about how they feel about their role in the company, how they feel about the company as a whole, why do they feel that way, what one thing will make them happy in upcoming sprint? With these questions in a few minutes every person on the team sparks an insightful conversations. This method exposes what is most important for each team member and what they think is most important for the company.

Happiness Metric is a leading indicator which helps in visualizing the aspects that matters most to the team

Further Reading:

Book: Succeeding with Agile Software Development Using Scrum by Mike Cohn
Book: The Art of Doing Twice the Work in Half the Time by Jeff Sutherland