Definition:
A management practice of sharing information, rewards, and power with employees so that they can take initiative and make decisions to solve problems and improve service and performance.
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Further Reading: The Fifth Discipline by Peter M. Senge.
Definition:
Bug tracking is a process used by quality assurance personnel and programmers to keep track of software issues and resolutions. A bug tracking system is generally put in place to store information about reported bugs. this kind of issue-tracking system provides a transparent, centralized overview of development requests and their corresponding states.
Further Reading:
Book: Agile Testing by Janet Gregory and Lisa Crispin.
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