Design Thinking | Glossary

Definition
Design thinking defines creative strategies used by designers to match people’s needs with what is technologically feasible, and defining a viable business strategy that can be converted into customer value and market opportunity.

Origin
The notion of design as a “way of thinking” in the sciences can be traced to Herbert A. Simon’s 1969 book The Sciences of the Artificial,and in design engineering to Robert McKim’s 1973 book Experiences in Visual Thinking.

Further Reading

  • “Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation”, by Tim Brown.
  • “This is Service Design Thinking: Basics, Tools, Cases”, by Jakob Schneider.

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Capacity | Glossary

Definition
Capacity is defined as the quantity of resources available to undertake tangible and efficient work. It also underlines the concept used to help establish a WIP limit, by ensuring that we start only that task with regards to our capacity to complete it on time.

Origin
From late Middle English: from French capacité, from Latin capacitas, from capax, capac- ‘that can contain’, from capere ‘take or hold’. Used in software development since 1970’s.

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