Definition:
Business Process Outsourcing (BPO) is a subset of outsourcing that involves contracting the operations and responsibilities for a particular business process to a third-party service provider.
As a Business Process Outsourcing partner, TaskUs provides customer experiences and back office operations for our clients. However, we provide so much more than just Business Process Outsourcing. We are your partners in scale. We take the heavy burden of these tasks to allow you to focus on your core competencies and true innovation.
Further Reading:
Book: Playing to Win by A G Lafley and Rogel L. Martin