Customer Unit | Glossary

 

Definition

The customer unit is referred to the people/unit of people that represent the expectations and needs of the primary consumer of the deliverable product, throughout the course of project development. It involves everything from Product Managers, Sales and Marketing and even End-User consumers. It’s what decides the vision and nature of the project.

Further Reading

  • For more on Customer Unit, read here.

Backlog Items | Glossary

 

Definition

The backlog is a prioritized list , containing short descriptions of all functionality necessary items to deliver a specific outcome. If an item does not contribute to the projects’ goal, it is removed; and any task that is deemed necessary, is added. The backlog is expected to change often, during the project’s duration. It usually is the primary point of entry for knowledge about requirements, and the work to be done.

 

Further Reading

  • “Agile Product Management: Product Backlog 21 Tips & Scrum Master” (book), by Paul VII.
  • For more on backlog items, read here.