Tag: AKT

Working Software | Glossary

Diwakar Varadharajan Leave a comment

Definition 

Working Software in Software development refers to an application which is fully integrated, tested, and ready to be shipped to customers and/or deployed into production.

Further Reading

  • “The Principles of Product Development Flow: Second Generation Lean Product Development”, by Donald G. Reinertsen.

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Voice of the Customer | Glossary

Diwakar Varadharajan Leave a comment

Definition 

Voice of the customer in software development refers to the process of capturing the customer’s expectations, preferences and dislikes. In short, it refers to the process of capturing the customers’ needs and wants from a particular product, which is carried out by the organisation.

Further Reading 

  • “Voice of the Customer: Capture and Analysis (Six SIGMA Operational Methods)”, by Kai Yang Dr.

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