Articulating Design Decisions: Communicate with Stakeholders, Keep Your Sanity, and Deliver the Best User Experience | Book Series

Overview:

This book is written by Tom Greever, UX Director at Bitovi, has hugely contributed in writing books that helps companies and organizations to design better websites and applications. In this book, the author conveys that talking to people about your product can seem to be very easy and basic, but doing it efficiently can be difficult. In such cases, communication plays a crucial role and the way you communicate with stakeholders, clients, and non-designers about your design can be challenging. But a most articulate person is likely to win, as he has mastered the art of communication through which the customers get convinced.

This practical guide focuses on principles, tactics, and actionable methods for presenting your designs. Whether you design UX, websites, or products, you’ll learn how to win over anyone who has influence over the project—with the goal of creating the best experience for the end user.

  • Walk through the process of preparing for and presenting your designs
  • Understand stakeholder perspectives, and learn how to empathize with them
  • Cultivate both implicit and explicit listening skills
  • Learn tactics and formulas for expressing the most effective response to feedback
  • Discover why the way you follow through is just as crucial as the meeting itself
  • Educate your stakeholders by sharing the chapter from this book on how to work with designers

Authors:

Tom Greever

Published In:

2015

 

Book Series

The User’s Journey: Storymapping Products That People Love | Book Series

Overview:

The author of this book Dona Lichaw says that, like a good story, even a successful design is also part of the engaging moment that holds customers attention. The book “The User’s Journey: Storymapping Products That People Love” will show you why, when and how to use narrative structure, technique, and principles to ideate, craft and test a cohesive vision for an engaging outcome. The book explains how “Story first” approach transforms a product feature, and webpage aspects like landing page, campaign, and content strategies that are part of a good website design.

The book tells you the importance of strategic Story Mapping and why it is an excellent way to visually map out a customers journey. The author has beautifully portrayed how you can solve most of the problems using story maps.

Authors:

Dona Lichaw

Published In:

2016