Definition
The ultimate buyer of every product is the customer. They are an important part of the Lean-Agile process , Value Stream and certain specific responsibilities concerning SAFe. They are demanding , opinionated and have choices. They expect products to solve their current needs, and it’s successive versions to satiate their future ones.
Further Reading
Read more about Customers here.
Overview:
The book explains principles and practices of Agile Methodologies, and also why Scrum works, and how it is adapted to the new realities of work in the 21st century. The book covers some of the interesting topics: The origins of Scrum, Team principles, Waste management, The importance of priorities and time management, and how this fits with ‘estimation’ and how to begin implementing Scrum in your team or organization.
Author:
Jeff Sutherland, JJ Sutherland
Published on:
2014
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