Hierarchy | Glossary

 

Definition

Hierarchy forms the structure of an organization. The chain of responsibility ascends from the bottom to the top, with employees often reporting to a manager/ supervisor. Its’ importance is debated in Scrum, with several cases being against it’s inclusion in management and organizations.

Further Reading.

  • For more on Hierarchy, read

Facilitation | Glossary

 

Definition

Facilitation is a complex and multi-faceted term, that can be defined in summation, as being a process that aids a group of people in collaboratively interpreting their project and then determining the best path forward. It’s carried out by a facilitator; who is a person with the explicit given role of conducting a meeting.

Further Reading

  • “The Great Scrum Master”(book), by Zuzana Sochova.