Author: Prashant MJ

ADKAR | Glossary

Prashant MJ Leave a comment

Definition:

ADKAR is an acronym that forms five building blocks that bring about successful change. These letters stands for Awareness, Desire, Knowledge, Ability and Reinforcement. ADKAR model was developed by Jeff Hiatt in 2003.

Employees usually resist Organizational Change, where ADKAR model is a change management tool to help identify why change is difficult, why some changes succeed or failed. This model is mainly intended to be a coaching and change management tool to help and assist employees through the change process within organizations.

 

Further Reading:
Book:SUCCEEDING WITH AGILE Software Development Using Scrum by Mike Cohn
Book: How to Change the World by Jurgen Appelo

 

Balanced Scorecards | Glossary

Prashant MJ Leave a comment

Definition:

Balance Scorecard provides multiple perspectives on Performance. The idea of providing a balanced view into an organization led by Robert Kaplan and David Norton who created Balanced Scorecard. Their idea is that to fully understand the performance of the business, necessary to look beyond the income statement and balance sheet.

Business should be looked from four perspectives: financial, customer, business processes and learning and growth which make up the balance sheet. Balanced scorecard takes the focus off strictly becoming agile and places it on achieving whatever goals have led the organisation to try to become agile.

Further Reading:

Book:SUCCEEDING WITH AGILE Software Development Using Scrum by Mike Cohn