Concierge MVP | Glossary

Definition:

A concierge MVP is the best approach to get to know your customers and validate your business idea. In this you provide the service manually and analyze your audience, this type of MVP allows you to pivot easily if you find out that customers actually want a different product.

The point of the Concierge MVP is to simplify the product by replacing automated components with humans. Every customer receives the white-glove treatment, with humans front and center delivering the service.

Further Reading:

Book: The Lean Startup by Eric Ries

 

Superbosses | Book Series

Overview:

While superbosses differ in their personal styles, they all focus on identifying promising newcomers, inspiring their best work, and launching them into highly successful careers—while also expanding their own networks and building stronger companies. Among the practices that distinguish superbosses:

They Create Master-Apprentice Relationships.

Superbosses customize their coaching to what each protégé really needs, and also are constant founts of practical wisdom. Advertising legend Jay Chiat not only worked closely with each of his employees but would sometimes extend their discussions into the night.

They Rely on the Cohort Effect.

Superbosses strongly encourage collegiality even as they simultaneously drive internal competition. At Lorne Michaels’s Saturday Night Live, writers and performers are judged by how much of their material actually gets on the air, but they can’t get anything on the air without the support of their coworkers.

They Say Good-Bye on Good Terms.

Nobody likes it when great employees quit, but super­bosses don’t respond with anger or resentment. They know that former direct reports can become highly valuable members of their network, especially as they rise to major new roles elsewhere. Julian Robertson, the billionaire hedge fund manager, continued to work with and invest in his former employees who started their own funds.

Author:   

Sydney Finkelstein

Published In:

09 February 2016