Definition
The Value Chain is the overall parameter( i.e all the included groups), in which Agility needs to be embraced, in order to bring about transformation. Both the Development and Non-Development parts have to embrace Agile and adjust to each other, for it to be sully successful.
Further Reading
Definition
Usability testing is an exploratory, empirical technique that has been used to answer the query of how an end user responds to a software under realistic conditions. It is an established technique that is considered as standard practice.
It consists of observation of representative end users, and their interactions with the product. A goal is set, but no specific instructions are set for usage. A team observes, takes notes, and comprehensively tracks the end users, and post-test analysis is conducted on difficulties and problems faced by the user.
Further Reading
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