Tacit Knowledge | Glossary

Definition:

Tacit knowledge is the kind of knowledge that is difficult to transfer from one person to another by means of writing or verbal. This term is attributed to Michael Polanyi in 1958. Tacit knowledge can be defined as skills, ideas and experiences that people have but are not necessarily easy to express. With tacit knowledge, people are not often aware of the knowledge they possess or how valuable to others.

Effective transfer of tacit knowledge generally requires extensive personal contact, regular interaction and trust. David in his Blue book, mentions complexity in knowledge-work problems grows exponentially with the quality of work-in-progress, whereas human brains struggle to cope with all this complexity. Knowledge transfer and information discovery in software development is tacit in nature, created during collaborative sessions, face-to-face. The information is verbal and is in visual format, stored in mind which can fail to recall precise details and make mistakes. So co-located teams always available for each other. this memory loss can be corrected through repeated discussion or tapping the shared memory of a group of people which helps in retain tacit knowledge for longer duration. Tacit knowledge depreciation can be minimised by limiting work-in-progress, resulting in higher quality.

Further Reading:

Book: KANBAN Successful Evolutionary Change for Your Technology Business by David J Anderson
https://en.wikipedia.org/wiki/Tacit_knowledge

Co-design | Glossary

Definition:

Co-design is a well-established approach to creative practice, it has its roots in the participatory design techniques developed in Scandinavia in the 1970s. Co-design is used as an umbrella term for participatory, co-creation and open design processes. This approach enables a wide range of people to make a creative contribution in the formulation and solution of a problem.

This approach goes beyond consultation by building and deepening equal collaboration between affected users attempting to, resolve a particular challenge. A key tenet of co-design is that users, as ‘experts’ of their own experience become central to design process. The immediate benefits of applying co-design approach includes generation of better ideas with a high degree of originality and user value, improved knowledge of customer or user needs, immediate validation of ideas and concepts, higher quality, better differentiated products or services, more efficient decision making, lower development costs and reduced development time, better cooperation between different people or organisations and across disciplines.

Further Reading:

Book: Hardware/Software Co-Design: Principles and Practice By Jorgen Staunstrup, Wayne Wolf
https://en.wikipedia.org/wiki/Participatory_design#Co-design
http://designforeurope.eu/what-co-design
https://medium.com/@thestratosgroup/co-design-a-powerful-force-for-creativity-and-collaboration-bed1e0f13d46