Change management is the process of Adapting, Controlling and Implementing the Change. In our recent interview, we have featured Janice Linden-Reed (Senior Manager, Agile Coaching at Salesforce). Janice shared her unique experiences about Change Management during COVID situations. She shared her distinguished thoughts on some of the challenges faced during the change process in the organizations/teams. We discussed “Why is Change important in an organization?”.

She said, any company struggling in certain situations needs to focus on the Change Management Process. We also discussed various aspects of Kanban Implementation for Change management. Janice highlighted that we need to have a collaborative relationship with customers (Internal and External) for smoother flow of change in any organization. She framed the Misconceptions, Risks of Kanban and better ways of implementations and many more thoughts on Change Initiatives.

Interviewee: Janice Linden-Reed (Senior Manager, Agile Coaching at Salesforce)

Janice Linden-Reed is Senior Manager, Agile Coaching at Salesforce. She is passionate about business agility, the ability to quickly shift to keep up with changes in customer needs, the competitive landscape, and the market.

She is a former executive with Lean Kanban Inc. and has over 10 years’ experience using Kanban for knowledge work and service work, as well as building programs and the global community for trainers, coaches, and enthusiasts for the Kanban Method. She is based in Seattle, Washington and appears around the world doing public speaking and consulting. Janice is program chair for the Lean Kanban North America 2019 conference, part of the Lean Kanban Global Summit.

Interviewer: Noopur Pathak (Chief Media Editor, INNOVATION ROOTS)