Leading in the Knowledge Economy (LIKE)

03 - 04 December, 2025

2 Days Workshop

Bengaluru

CLOSED

Overview

In this training, we'll be answering some important questions about leadership and organisation—questions that become increasingly critical as our organisations become more and more information-dependent.

Main focus: the digital-age (though not necessarily technology-centric) organisation, where product development, service delivery, and organisational improvement are increasingly integrated. With that come challenges of context and scale, which process-based approaches are ill-equipped to meet.

Organisational lens: The Deliberately Adaptive Organisation – a modern, complexity-aware reconstruction of Stafford Beer’s Viable System Model. You’ll gain tools to engage with the real dynamics of decision-making and change.

This training turns traditional change management on its head—replacing top-down rollouts with approaches that emphasise continuous, adaptive, and participatory change.

Duration
2 Days (16 Hours)
Timing
9 AM to 6 PM IST Each day (1 Hour break in between)
Presenter
Mike Burrows
Batch Size
Max 20 Participants
Participants Profile
Intermediate or advanced
Prerequisite
None
Course Delivery Language
English
Approach of Delivery
Mix of theory & participatory exercises (Classroom Training)
Certification Details
Participants will receive a certificate of participation issued by the Agendashift Academy.
Accreditation Institute
Agendashift Academy
Commercials & Logistics
Contact us for Quotations

Agenda

  • Day 1: Business Agility at Every Scale
    • Developing an every-scale model of business agility for the digital-age organisation
    • Introducing the Deliberately Adaptive Organisation
    • Relationships between different aspects of the organisation
    • Recognising sources of dysfunction
    • Viability, possibility, and wholeheartedness
  • 1. Space 1: Delivering–Discovering–Renewing
    • The value-creating work and its relationships
    • The organisation's capacities for communication and decision-making
    • Why and how to liberate them
  • 2. Space 2: Adaptive Strategising
    • The Right to Left pattern – working backwards from key moments of impact and learning
    • Constraints on strategising
    • Identity, purpose, and self-governance
  • 3. Space 3: Mutual Trust Building
    • The costs of mistrust
    • 100 years of organising – the systemic role of trust
    • Models of trust-building leadership
  • Day 2: Between Spaces, Scopes, and Scales
    • Engaging with scale-related issues
    • Promoting structural adaptivity
    • Meeting our challenges well
  • 4. The Space Between
    • Untangling inter-scale relationships
    • Dimensions of strategy – identifying concerns and accountabilities outside the formal structure
    • Navigating organisational structure with the customer/geography/technology/time model
  • 5. Organising without Reorganising – aka Organising at Human Scale
    • Your organisation in 5 networks
    • Teaming, reteaming, and thinking in circles
    • The Deliberately Developmental Organisation (DDO)
  • 6. What Lies Beneath
    • Constraints Club – describing what's really happening
    • Affordance Mapping – organising our opportunities for change
    • Who's invited? Setting up those next moments of impact and learning

Learning Objectives

  • Understand how different vital aspects of your organisation relate to each other – at each scale of organisation (team, team-of-teams, and higher, up to the whole organisation) and between scales
  • Understand what it means for those relationships to be healthy and productive, and conversely, how a wide range of organisational dysfunctions may be understood as relational imbalances
  • Learn to recognise what diminishes your organisation’s capacity to adapt as its business environment changes – and what you might do about it
  • Understand how the organisation is impacted by failures of context, and what leaders up and down the organisation can do about it
  • Learn how to involve others in framing, prioritising, and engaging with the organisation’s challenges and opportunities
  • Relevant to all but the smallest organisations (and of special importance if you are using or considering using a so-called scaling framework), learn new tools for understanding and dealing with issues of scale
  • Learn how to organise your options in various ways, including visually and as OKRs
  • Practise generating diverse solution ideas and framing them as hypotheses
  • Understand the leadership takeaways from some classic exercises from the Agendashift / Leading with Outcomes stable, including Obstacles Fast and Slow and our Clean Language-inspired coaching game, 15-minute FOTO

Audience

    Training participants are typically a mixture of the following:

  • Leaders wishing to better understand how to recognise, prioritise, and engage with organisational challenges
  • Practitioners wishing to enhance their organisational understanding and to deal better with issues of scale

Course Deliverables

Registration Fee

  • Early Bird - INR 30000 + 18% GST
  • Regular    - INR 35000 + 18% GST

Meet Our Trainer

Mike Burrows

Mike Burrows

Founder, Agendashift

This training will be led by Agendashift founder Mike Burrows. Mike is recognised for his pioneering work in Lean, Agile, and Kanban, his advocacy for participatory and outcome-oriented approaches to change, transformation, and strategy, and his relational approach to organisation.

Author of the Lean-Agile classic Kanban from the Inside (2014), Mike has written several influential books for Agile and business agility audiences – most recently, Wholehearted: Engaging with Complexity in the Deliberately Adaptive Organisation (2025).

Before launching his consulting career, he held senior roles including Global Development Manager and Executive Director at a top-tier investment bank, CTO for an energy risk management startup, and interim delivery manager for UK government digital 'exemplar' projects.

Today, Mike focuses on wholehearted, deliberately adaptive organisations and the transformational leadership that enables them.

Want to Participate?

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